Acceptable Use Policy

Last updated: January 7, 2026

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using Dashboard AI. By using our service, you agree to comply with this policy.

1. Purpose

This policy exists to protect Dashboard AI, our users, and the broader community from harmful, illegal, or inappropriate use of our platform. It helps ensure a safe, reliable, and professional experience for all users.

2. Permitted Use

You may use Dashboard AI to:

  • Create dashboards and visualizations from your own data or data you have permission to use
  • Generate AI-powered insights and analytics for business purposes
  • Share dashboards with your clients, colleagues, and authorized parties
  • Export reports and presentations for business use
  • Connect authorized third-party data sources
  • Collaborate with team members within your organization

3. Prohibited Activities

The following activities are strictly prohibited:

3.1 Illegal Activities

  • Using the service for any illegal purpose or to violate any laws
  • Money laundering or terrorist financing
  • Fraud or financial crimes
  • Child exploitation or abuse
  • Human trafficking
  • Sale of illegal drugs or controlled substances
  • Illegal gambling

3.2 Harmful Content

  • Uploading malware, viruses, or other malicious code
  • Distributing content that promotes violence or terrorism
  • Sharing content that constitutes harassment or bullying
  • Hosting or distributing pornographic or sexually explicit material
  • Content that promotes discrimination or hate speech
  • False or misleading information intended to cause harm

3.3 Intellectual Property Violations

  • Uploading content that infringes copyrights, trademarks, or other intellectual property rights
  • Using Dashboard AI to distribute pirated software or media
  • Misrepresenting ownership of content

3.4 Security Violations

  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Interfering with or disrupting the service or servers
  • Bypassing or attempting to bypass security measures
  • Scanning or testing vulnerabilities without authorization
  • Attempting to reverse engineer the service
  • Introducing denial-of-service attacks

3.5 Privacy Violations

  • Collecting or harvesting personal information without consent
  • Sharing personal data in violation of privacy laws
  • Doxing or exposing private information about individuals
  • Unauthorized surveillance or monitoring

3.6 Abuse of Service

  • Using automated systems to access the service beyond normal use (scraping, bots)
  • Creating multiple accounts to circumvent limitations or suspensions
  • Reselling or redistributing the service without authorization
  • Using the service for competitive analysis to build a competing product
  • Overwhelming our systems with excessive requests
  • Using the service to send spam or unsolicited messages

3.7 Professional Misconduct

  • Impersonating another person or organization
  • Providing false or misleading information during registration
  • Using the service in a way that damages Dashboard AI's reputation
  • Interfering with other users' ability to use the service

4. Data Responsibility

When using Dashboard AI, you are responsible for:

  • Ensuring you have the right to upload and use the data you provide
  • Obtaining appropriate consent for any personal data you process
  • Complying with applicable data protection laws (GDPR, HIPAA, etc.)
  • Properly securing access to your dashboards and client portals
  • Promptly reporting any data breaches or security incidents

5. Resource Usage

To ensure fair access for all users, we may implement usage limits. You agree not to:

  • Exceed reasonable usage limits for your subscription tier
  • Use automated tools to generate excessive API requests
  • Store data that exceeds reasonable limits without prior arrangement
  • Use the service in ways that degrade performance for other users

6. Reporting Violations

If you become aware of any violation of this policy, please report it to us immediately at:

Email: abuse@dashboard-ai.co

Subject: AUP Violation Report

Please include as much detail as possible, including the nature of the violation, any relevant URLs or account information, and supporting evidence if available.

7. Enforcement

We reserve the right to investigate any potential violation of this policy. Consequences for violations may include:

  • Warning: For minor first-time violations, we may issue a warning.
  • Content Removal: We may remove content that violates this policy.
  • Account Suspension: Temporary suspension of your account.
  • Account Termination: Permanent termination of your account for serious or repeated violations.
  • Legal Action: We may pursue legal remedies for serious violations.
  • Reporting to Authorities: We will report illegal activities to appropriate law enforcement.

The severity of the response will depend on the nature and severity of the violation, whether it's a repeat offense, and the impact on other users or our service.

8. Appeals

If you believe your account was suspended or terminated in error, you may appeal by contacting us at appeals@dashboard-ai.co. Please provide:

  • Your account information
  • The action taken against your account
  • Your explanation of why the action was in error
  • Any supporting evidence

We will review appeals within 10 business days and notify you of our decision.

9. Changes to This Policy

We may update this Acceptable Use Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this policy or need clarification on whether a particular use is permitted, please contact us at:

Dashboard AI

15 Benton Drive

East Longmeadow, MA 01028

Email: legal@dashboard-ai.co